![]() And will make sure to pass their inability to resolve this at the point of problem. I have lost total respect for this casino. They could have easily called the same number they made me call and confirmed I was charged the transaction, but nope. I know people like to pretend they didn't get their money, but they confirmed I didn't get it. The moral of this is, the casino could have handled this better. In the meantime, I'm out $200 and probably won't see it. When I called the number on the card, they confirmed I was billed for the transaction and would have to file a dispute with my bank and it may take a while before the dispute is settled. She took my credit card and said their system didn't show any transaction. Well, before leaving I went to the security desk who had no clue why i'd be sent there, they sent me to a cashier who said I needed to call a number on a card. He said that I would need to provide proof and go to the security desk. ![]() ![]() When he returned, he told me I was never charged the transaction even though I told him I called my bank and it showed the transaction went through. That person got a manager, the manager said he would be right back. I found an attendant, they pulled a report from the atm confirming I did not get the money. Yesterday the atm machine decided it wanted to keep my money. I have been going to Thunder valley since its inception.
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